Privacy Policy

    Last updated: November 14, 2024

    Introduction

    OfficeCalling, a division of Growth Mode Technologies LLC ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VoIP communication services.

    Information We Collect

    Personal Information

    We collect information that you provide directly to us, including:

    • Name, email address, phone number, and company information
    • Account credentials and billing information
    • Communication preferences and settings
    • Customer support inquiries and correspondence

    Usage Information

    We automatically collect certain information about your use of our services:

    • Call logs, including call duration, time, and numbers called
    • Device information and IP addresses
    • Service usage patterns and feature utilization
    • Performance data and technical diagnostics

    How We Use Your Information

    We use the information we collect to:

    • Provide, maintain, and improve our VoIP services
    • Process transactions and send related information
    • Send technical notices, updates, and support messages
    • Respond to comments, questions, and customer service requests
    • Monitor and analyze trends, usage, and activities
    • Detect, prevent, and address technical issues and fraud
    • Comply with legal obligations and enforce our terms

    Information Sharing and Disclosure

    We do not sell your personal information. We may share your information in the following circumstances:

    • With service providers who perform services on our behalf
    • To comply with legal obligations or respond to legal requests
    • To protect the rights and safety of our users and the public
    • In connection with a merger, sale, or acquisition
    • With your consent or at your direction

    Data Security

    We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    Your Rights and Choices

    You have the right to:

    • Access and receive a copy of your personal information
    • Correct or update your information
    • Request deletion of your information
    • Object to or restrict processing of your information
    • Opt-out of marketing communications

    Contact Us

    If you have questions about this Privacy Policy, please contact us at:

    Growth Mode Technologies LLC

    6103 East Molloy Rd

    East Syracuse NY

    Phone: 315.333.0999

    Email: info@officecalling.com