AI receptionist
Callers say what they need in their own words instead of memorising a menu, and the system routes them to the right person. Behind the scenes you get transcripts, written summaries and a read on how the call went.
What it does on a live call
The AI receptionist greets the caller, listens to a plain-language request such as "I need to talk to somebody about an invoice", and transfers to the right extension or queue. Out of hours it can take a message and email a written summary to the team that needs it.
Calls can be transcribed, so a conversation becomes searchable text, and each call can be summarised into a few lines instead of a recording somebody has to sit through. Sentiment analysis flags calls that went badly so a supervisor can follow up.
These features come with the AI plan at $499/month, which includes 15 accounts and Advanced Call Recording at no extra monthly cost.
AI receptionist
Call transcription
Automatic call summaries
Sentiment analysis
AI services may be subject to additional AI credits or costs, including 3rd party costs, depending on your custom configuration. Reach out for more details.
Talk through an AI setup
Tell us how your calls are handled today and we'll explain what the AI receptionist would change, along with what it costs.